Our Privacy Policy
Privacy and How We Handle Your Information
How We Handle Any Data That We Gather
This privacy policy sets out how Red Fox New Media uses and protects any information that you give Red Fox New Media, the Data Controller, when you use this website. Red Fox New Media is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Red Fox New Media may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2016.
What we collect
We may collect the following information:
- your name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send newsletters, promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure access to information that we collect on-line. Any information that we gather about you is stored securely within the EEA (European Economic Area) by our appointed Data Processor and in accordance with GDPR legislation, Namely (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of natural persons with regard to the Processing of Personal Data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation), and also the United Kingdom General Data Protection Regulation.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you wish your contact details to be used by us for offers, newsletters and marketing purposes. If you want to be excluded from these do not check the box.
- In the case of information gathered for the purpose of email marketing via forms on our website and other opt-in processes that we may have used past, current or future. You may unsubscribe at any time by following the link in the footer or any of our newsletters or other marketing emails. This will remove your details from our mailing lists and you will no longer receive newsletters, offers or any promotional or marketing emails. If you are an existing client of Red Fox New Media we will still be able to contact you for operational purposes, pertaining to the services that we provide you, via the details we hold on record.
- If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at Red Fox New Media, 79 Andover Road, Cheltenham, Gloucestershire GL50 2TS, United Kingdom or emailing us at support@redfoxnewmedia.co.uk.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Red Fox New Media, 79 Andover Road, Cheltenham, Gloucestershire GL50 2TS, United Kingdom or email us at support@redfoxnewmedia.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.